The world of Voice over Internet Protocol (VoIP) has expanded rapidly to include high speed broadband internet and IP networks, digital devices such as smart phones, video cameras, and other internet-related technologies. The expansion of VoIP services is not limited to the Internet. In fact, it has already become an industry in its own right. There are many service providers that provide hosted VoIP solutions. Some of these companies are the ones you may be familiar with; others are newer to the business and may not be as well known.
Hosted PBX: Hosted PBX is a type of virtual phone system that is not dedicated to any particular telecommunications company. This provides for a cost saving and flexible solution to many communication solutions. Hosted PBX also allows for flexible migration from one communication solution to another. Some providers offer VoIP calling through their PBX system and provide hosted calling at no extra charge. Many of these solutions are offered for a monthly fee.
Many businesses have switched from analog phones to VoIP because of its features such as call forwarding,
automatic redial, automatic call management, no long distance charges, no call waiting, and a lot more. The popularity of VoIP has caused a surge in prices of traditional phones. One good thing about the growing popularity of VoIP is that there are many service providers that offer different rates and packages. Most US companies are now meeting the demands of VoIP by using their local telephone network.
Many different providers offer VoIP calling plans and packages.
Some are based on your location. For example, if you live in Oregon, you can opt to get PSTN or Oregon TAC (TPO) services; however, if you live in New York, you can get hosted calling plans or Big Red Three (BT) calling plans, among others.
Broadband Internet Connection: Providers usually offer reliable broadband Internet connection via fiber optic or copper wires. It is one of the most advanced technologies used in VoIP. Some VoIP providers also offer three-way calling, which means you can contact three numbers at the same time. This feature is called “auto dialing.”
Official Link – The official link in a PBX consists of three-way calling and voice mail, along with digital answering machines. The PBX connects all the lines, circuits, and equipment of a particular office. The central switching facility allows users to transfer calls between different locations without any interruption. The official link is an important component of the unified communication services and is considered as one of the most essential parts. This feature helps to improve the quality of voice.
Fonality – VoIP phones work with small-sized devices such as pin pointers. Therefore, the size of an office does not have any effect on whether the call can be made or not. An office with a large number of employees can use a dedicated fiber optic line for connecting all the offices. However, an office with just a few employees using a mini switch can use the same connection to make all calls.
Call Forwarding – Another important feature in an office phone system is call forwarding. This service provider allows the user to receive calls from anyone else using the same number. Before, the US based business had problems with their numbers being forwarded by others, but today there are several different service providers in the market offering this service. With the help of call forwarding, a small business owner can receive calls from anywhere in the world.
The US based small business VoIP service providers offer these three-way calling plans. They also have the services such as voice mail, call conferencing and call routing along with the basic features like caller ID, call waiting and call forwarding. Each plan has a different set of features depending on its price and plans offered. The user can choose among three calling plans, basic, medium and enterprise calling plans. The prices vary according to the plan and the number of calls. There is some US VoIP calling facilities like voice mail and three-way calling.
US based companies like RingCentral, ViaTalk and Interimedia unite to offer a single solution for all their users. This way the users can avail of all services under one roof. These services providers have tie ups with other service providers and also provide solutions like the unified communications service (usc), video phone services and other solutions. Their plans include the RingCentral Phone System, ViaTalk Home Phone System, IConnectHere Home Phone System and the Interimedia unified communication service (IMUS). All these services are provided through software which is installed on the client’s computer.
- VoIP phone service provides free in-network calling and free out-of-network calling.
- These calling facilities can be utilized to contact several people at the same time and are used by many business organizations as well as by commercial firms. Free in-network calling offers the calling rates are lower than the calling rates applicable in the households.
- VoIP phone service providers are offering different kinds of plans to meet the needs of their customers, and the list includes plans for calling cards, pay as you go, free VOIP minutes, free numbers, free installation, free conference calling and many others.